Customer Care

DOCUMENTATION / POLICIES

Kabook Terms and Conditions

Kabook (available at https://Kabook.com/). These Terms and Conditions apply to your use of our website, mobile interface, and Kabook app. When you register an online gaming account, place wagers or visit our live casino, you consent to adhere to all regulations of this agreement.

01

1. User Eligibility & Account Registration

Age Limitation

You must be 18 or the legal age for online wagering in your jurisdiction. Minority gambling is not allowed.

Single Account Rule

The maximum number of active accounts that users can have is one. Opening multiple accounts with the aim of taking advantage of promotions, playing with market restrictions or avoiding restrictions will lead to instant closure of all accounts and loss of account balances.

Accuracy of Information

You must provide accurate, verifiable details during signup. Providing false identities or forged credentials amounts to a substantial violation of terms.

REGULATORY & COMPLIANCE STANDARD

2. Mandatory KYC & Account Verification

Kabook is required to verify known customers in order to satisfy the Anti-Money Laundering (AML) regulations and to ensure the security of the platform:

EXCHANGE OPERATING PROCEDURES

3. Sports Exchange & Casino Wagering Rules

01

Bet Validity

A bet is only valid after being accepted and recorded by our match engines. Kabook will have the right to cancel or re-price bets caused by apparent technical malfunctions, mispricing in the market, or downtime.

02

Back and Lay Execution

Our live sports betting exchange matches are based on real-time market liquidity and peer matching. Unmatched trades at market closure will be automatically cancelled.

03

Settlement Policy

Sports exchange bets are settled on the basis of official match results in sports governing bodies. Wagers settled will not be altered by subsequent administrative reversals or appeals by the law.

FINANCIAL COMPLIANCE

4. Deposits, Withdrawals & Turnover Requirements

THIRD-PARTY PAYMENT BAN

Deposits and cashout requests should be made and transferred to bank accounts, UPI are processed, or digital wallets under your legal name. Third party transactions are not accepted.

1X TURNOVER REQUIREMENT

Any deposited funds will have to be wagered at least once (1x turnover) either via in-play sports wagering or live casino tables prior to initiating a cashout on our instant UPI withdrawal app.

WITHDRAWAL EXECUTION

Cashouts are returned to validated payment channels following automated security checks and usually take 15 minutes to 24 hours.

REGULATORY COMPLIANCE

5. Prohibited Conduct & Disciplinary Action

Kabook has zero tolerance toward unethical behavior:

Automated trading scripts and player collusion as well as software bots are strictly prohibited.

Any accounts which are found to be engaged in fraud, manipulation of matches or harassing customer support agents will become automatically suspended, with any pending payouts automatically cancelled and permanently banned.

To submit a legal or account query, please do so 24/7 at https://Kabook.com/

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